Privacy Policy for Northwest Housekeeping
Effective Date: June 8, 2025
Northwest Housekeeping (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information, including personal data and messaging activity, in compliance with applicable privacy laws and messaging regulations.
We may collect the following types of information:
Personal Information: Name, address, phone number, email address, and other information you voluntarily provide when communicating with us or requesting services.
Service Details: Information about the cleaning services you schedule or receive.
Messaging Information: When you opt in to receive SMS/MMS communications, we may collect metadata such as message content, delivery times, and your responses.
Your information is used solely to:
Schedule and provide housekeeping services
Confirm, remind, or update you about appointments
Respond to questions, rescheduling requests, or service concerns
Send service-related and occasional promotional messages (if you have opted in)
Comply with legal obligations or internal business operations
By providing your mobile number and opting in, you consent to receive text messages from Northwest Housekeeping, which may include:
Appointment reminders
Service confirmations and updates
Important business communications
Optional promotional content (with your prior express consent)
Message frequency may vary. Standard message and data rates may apply.
You may opt out of text messages at any time by replying “STOP” to any message. To receive help or support, reply “HELP” or contact us directly.
We do not use your mobile number for any purpose beyond direct business communication between you and Northwest Housekeeping.
We take reasonable and appropriate precautions to protect the information you provide from unauthorized access, use, or disclosure. However, no method of transmission over the internet or mobile networks is completely secure.
You have the right to:
Review or update your personal information
Withdraw consent for SMS messages at any time
Request that we delete your information, unless required to retain it for legal or operational reasons
Our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from minors.
We may update this Privacy Policy as needed. Updates will be posted on our website with a revised effective date.
If you have questions about this Privacy Policy or need assistance, please contact:
Northwest Housekeeping
7230 3rd St SE #55
Turner, OR 97392
Email: [email protected]
Phone: (971) 315-9132
Text “HELP” to (971) 315-9132 for support